Crystal Groves, Owner, shares how the website design company can focus on their work knowing every call is being answered perfectly.
“When I first started out, I was working from a basement office of a large building. This meant it was difficult to get signal and I wasn’t able to answer many incoming calls. Not only was this costing me new clients, it was also giving callers the impression my business wasn’t real as it was nearly impossible for them to reach me. I started researching answering services and it was clear Moneypenny was the highest quality option.”
“Always being available to clients whenever they need me and ensuring they always receive a great first impression every time they call.”
“Now, Moneypenny answers all of my calls, including general service and new client inquiries. They even direct new clients to a scheduling form on my website so I can secure the inquiry, and saves the back and forth of arranging an appointment over email. Linda, my Moneypenny Receptionist, really took the time to understand everything about me and my business so that my clients feel like they are talking to someone working at my company.”
“Moneypenny has definitely helped improve my customer service as I’ve gained the time to focus on running my business. With their support, I don’t need to worry about creating a perfect first impression - this is all taken care of.”
“If you are a business that wants to save money and take some workload off you and your staff - so you’re able to focus on your own tasks and productivity - Moneypenny is for you.”
Phone Answering
9 - 10am
Wednesdays
Crystal Groves
Owner
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I can focus on running my business as calls are taken care of
In exactly the same way as we do for thousands of clients - including leading law firms, realtors and home services - we’ll make sure you quickly come to see us as the safest and strongest home for all of your customer conversations.
