Small Business Answering Services
Ensure new & existing customers can contact your business
Our powerful small business solutions facilitate remote working and continuous communication with both your customers and team in the current climate.
Capture every opportunity in the most cost-effective way possible
Your US-based, virtual receptionists available whenever your need
Have calls & messages sent to you and your team
Look and sound more professional overnight
Never miss a business opportunity again
Deliver outstanding service without hiring more staff
Be available 24/7
Trust us to represent you perfectly whenever you need
Free up time
Focus on customers and what you do best
Virtual Receptionist Service
Ready and waiting to take your calls are your Virtual Receptionists. Professional and very experienced, they understand every call to your business is precious. In the same way you’d brief a new in-house team member, tell them all about you and how you like to work. Answering calls to your exact requirements, they’ll impress customers with every interaction by either transferring them to wherever you’re working, or taking a message.
Capture every customer by always being available
Operate a seamless and efficient business while keeping overheads to an absolute minimum
Smarten up your Virtual Receptionist Service and ensure outstanding service delivery
Our one-stop Live Chat solution is designed specifically for the needs of busy businesses like yours. We combine gold standard software with the support of real people to help you maximize every dollar you spend on your marketing budget and ensure your campaigns are working as hard as possible. Simple to set up and easy to manage, handle as many or as few chats as you can, and trust us to take care of the rest.
Get ahead of
41% of chats result in a new inquiry
Proven to generate 6x more engagement with website visitors
Customers are increasingly expecting chat to be available on your website
What our clients say
Integrated with all your software favorites
Automate the repetitive task of logging your Moneypenny messages, appointments and more in your own systems so you can act fast, knowing everything’s in one place.
The Moneypenny Difference
Our team quickly becomes a seamless extension of yours
We make a point of recruiting based on personality and attitude over aptitude, so you’ll always have the very best people on your side. With a wealth of knowledge, our receptionists deliver an exceptionally high quality of service.
Widespread employee loyalty means you’re getting very experienced people working as trusted members of your own team, permanently eliminating the need to recruit, hire and train in-house.
Our extensive training program gives our people the confidence to let their personalities shine through and always use their initiative, meaning every customer conversation is handled with consistency and care.
You may have spoken to Moneypenny already, but never realized.
members of our team voted us a Great Place to Work
calls & chats looked after on behalf of sole traders to global enterprises
the world’s leading & most trusted outsourced communications partner
24 / 7
every customer managed seamlessly by our team around the clock