All our call answering plans offer:
America’s best receptionists
Our warm and professional receptionists act as a seamless extension of your team.
Warm call transfer
We announce the caller on transfer as standard, with the option to choose blind transfer if you prefer.
Bilingual Answering Service
Your callers will experience exceptional service, whether they speak English or Spanish.
Customized responses
Give us scripted responses to work from, so calls are answered the way you want.
24/7 Answering Service
We’re on hand some or all of the time, day and night, 365 days a year.
Unlimited caller information
There is no limit to the amount of information our receptionists can take from callers.
Unlimited employee contacts
Add as many employees and call types to your account as you need for us to reference.
Message taking
We will send messages to you instantly by email, text or both (you choose).
Online dashboard management
Manage your service, view calls and messages, and more in your portal dashboard.
Free forwarding number
We provide a toll-free or local number for you to forward your existing business number to.
Caller recognition
Our system will instantly recognize repeat callers so we know to handle them differently.
Lead qualification
We shorten your conversion window by qualifying every lead for your team to close with confidence.
Mobile app
Ideal for working on the go, check messages, make real-time changes and so much more.
Proactive account management
Our support team are here to help you with all aspects of your service.
No lock-in contract
We only require one month’s notice to terminate your service.
Our Personalized plans also include:
CRM integration
We drop leads directly into your CRM, so everything’s in one place.
Appointment scheduling
We schedule appointments directly into your calendar on your behalf.
Order processing
We process your orders and take payments from your customers.
Custom form population
Provide us with a link to an existing form and we’ll complete it when instructed.
Call dispatching
Typically used in urgent or emergency scenarios, we take the necessary information and call you at set intervals until successful.
On-call management
We set up a daily/weekly rota based on which team member is on-call that day, to define where calls are directed.
Real clients. Real reviews.
Start your journey with the world's #1 provider today
- Amazing people & technology
- Thousands of businesses on board
- Unrivalled industry expertise
- Award-winning culture
