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Business Continuity Service

Be ready for anything with our Business Continuity Service

Whether you’re navigating a crisis or just preparing for the unexpected, we're here to help keep your business running smoothly.

How it works

Why choose Moneypenny?

Awesome receptionists you'd be happy to hire yourself

Intelligent call handling software so we are seamless and efficient

A perfected, one-of-a-kind call answering environment

Get started with our Business Continuity Service today

Amazing people & technology
Thousands of businesses on board
Unrivalled industry expertise
Award-winning culture

Benefits of having our disaster recovery plan in place

Future-proof your business

It's important that your business remains open after a disaster. It could take days or weeks to get your business back up and running. Don’t lose revenue and customers because of a situation that’s out of your hands.

Look more professional

If your business is impacted by a natural disaster, you can publish an emergency hotline number for your employees to call. Here they can share status updates and check when they can come back to work.

Be ready for the unexpected

If a storm has knocked out power, if you’re having website server issues or a random, unexpected service interruption, we are there to answer your calls. We’ll take your messages and send them to you instantly through text, email, and our mobile app, so your business never skips a beat.

How our Business Continuity Service works

Instant activation

No need to wait. We start taking your calls right away.

Get your number

You can publish your number as emergency contact details for both your employees and clients.

Send us your calls

Thanks to our smart software, our operators ask the right questions and provide accurate info to your callers.

We follow your protocol

You provide us with your emergency protocol and our operators are trained specifically in how to handle your calls during a disaster.

Download our app

Stay plugged in with our mobile app. Check your messages and return calls with seamless mobile connectivity.

Seamless account support

As a Moneypenny client, having our amazing receptionists answer your calls is just the beginning. You’ll also gain access to a suite of useful tools and features to ensure you’re maximizing everything our service has to offer.

Proactive account management Our Support Team are here to help you with all aspects of your service; from technical assistance to reporting and invoicing queries, they’re always available.
Intuitive mobile appIdeal for working on the go, make real-time changes, check messages, block unwanted callers, set usage alerts, access support articles and so much more.
Powerful portal dashboardFor complete control and full visibility of your account, use the dashboard to customize and edit call scripts, view real-time call statistics and reports, and update company information.

Plans & pricing

Real clients. Real reviews.

Start your journey with the world's #1 provider today

Amazing people & technology
Thousands of businesses on board
Unrivalled industry expertise
Award-winning culture