Virtual Receptionist Services
Tailored services for the accountancy sector
Our experienced receptionists provide seamless support where you need it most.
Virtual Receptionist Service
Virtual receptionists ready to answer the calls you can’t get to
Outsource some or all of your chats to trained agents
Insolvency Support Line
A dedicated number and auto-attendant plus optional receptionists
Capture every opportunity in the most cost-effective way possible
Your US-based, handpicked receptionist is available whenever you need
Virtual receptionists for you from our specialist sector teams
After all, they’re going to be a key part of your business
Scalable support in line with demand
Remain agile and manage costs with flexible support as and when you need it
Reduce ‘the noise’ so you can focus on clients
Keep your core team working efficiently without distraction, we’ll look after the rest
Be open around the clock
Capture new inquiries in your sleep as we’re here for you 24/7
Grow faster & drive more inquiries
Gain a competitive edge by capturing more new business & providing a better service
Virtual Receptionist Service
Ready and waiting to take your calls are your Virtual Receptionists. The front line for firms just like yours, they know the industry inside out and understand the value in every call. Briefed by you, they'll get to know how you and your team like to work, answering calls exactly as if based in your office and impressing your clients with every interaction.
Capture every lead by always being available
Operate a seamless and efficient business while keeping overheads to an absolute minimum
Smarten up your Virtual Receptionist Service and ensure outstanding service delivery
Our one-stop Live Chat solution is designed specifically for the needs of busy firms like yours. We combine gold standard software with the support of real people to help you maximize every dollar you spend on your marketing budget and ensure your campaigns are working as hard as possible. Simple to set up and easy to manage, handle as many or as few chats as you can, and trust us to take care of the rest.
Get ahead of
41% of chats result in a new inquiry
Proven to generate 6x more engagement with website visitors
Clients are increasingly expecting chat to be available on your website
Insolvency Support Line
This simple but effective service allows you to support customers in need of urgent information following any administration announcement. We give you a dedicated phone number, a fully automated ‘Press 1’ menu option that’s customized to your instruction, and optional receptionists to keep these callers informed and away from your in-house team.
Flexible way to manage high call volume
Fast setup that replicates your preferred way to direct queries
Avoids the need to overload your own staff
- Callers dial your Insolvency Support Line
- They’re greeted & directed by your pre-recorded menu options
- Optional Moneypenny Receptionists manage calls accordingly
The home of passionate & can-do people
We all know that, at the end of the day, businesses are collections of people with their own ambitions and quirks. We made the decision very early in our journey to only employ people who put heart and warmth into everything they do. The result is a team of virtual receptionists, who we trust to bring a smile to every conversation and consider individual needs with care. We believe what we offer really helps businesses work better. When you lend your Moneypenny Receptionist the keys to your business, we’ll treat it like our own and make you shine.
Moneypenny’s global HQ: the place all of our receptionists call home.
What our clients say
Linda, our Moneypenny Receptionist, works closely with us on a daily basis. Our clientele are particular and like things done a certain way; Linda has impressed them since day one. With our calls taken care of, we can ensure we’re always capturing new business, even when we’re out of the office visiting clients – it’s so convenient for us. We couldn’t be without Moneypenny – if you have a business, you have to give them a try.
Phil Babbitt, Owner, PMB Insurance
Insurance Answering Service
From agencies to claims adjusters, we provide answering services to a range of insurance companies; helping them to deliver the best customer experience and ensure they never miss out on new clients. Whenever you need, your own Moneypenny Receptionist will be on hand to offer immediate call and live chat support.
Accountants Answering Service
We partner with accounting firms looking to provide the very best service to their clients. Fully briefed by you on your firm, your Moneypenny Receptionist works exactly as if based in your office, answering calls and chats in a prompt and professional manner. With their support, your clients have peace of mind that their inquiry is in safe hands.
Financial Advisors Answering Service
We understand just how important first impressions are for financial advisors, both over the phone and online. That’s why, with our answering services, we give you dedicated receptionists – real people who get to know you and your business, answering calls and live chat as though they are part of your team.