LEGAL ANSWERING SERVICES

Capture more leads and improve client service

We give you real people - dedicated Moneypenny Receptionists - to answer calls and live chat exactly as if based in your office.

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Ceri, Moneypenny Receptionist

866.202.0005

Call Answering & Live Chat provider to the legal industry

Capture all inquiries

Never miss an opportunity again
Save money

Make significant savings vs. hiring a receptionist
Improve service

Be available 24/7 & gain a competitive edge
Work efficiently

Free up time for you and your team
FREE trial

Try our service with no obligation to continue
UK's #1

Thousands of businesses trust us to keep their customers happy

Mel, Moneypenny Receptionist.

Call Answering

You will have a dedicated Moneypenny Receptionist and small supporting team to look after some or all of your calls, whenever you need. Fully briefed by you, we’ll answer calls in your firm’s name and send detailed messages back to your office.

2m legal calls answered annually

1 in 10 calls are brand new inquiries

70% of calls are from existing clients

Meet your Moneypenny Receptionist

We take the time to select the right receptionist for your firm. The Welcome Call is your opportunity to brief us on your business, and how you would like your calls to be answered.

Divert your calls

You control which calls we answer - choose to send only unanswered, engaged or all calls to us. You can change this at any time.

Impress your callers

Depending on who the call is for (you or a colleague) it is either transferred through or sent as a message immediately by text or email.

Keep in touch

Update your receptionist on the move with the Moneypenny app.

Live Chat

Our acclaimed people & technology solution allows you to manage incoming chats whenever you can (even prompt visitors to start a chat if appropriate). When you’re unavailable, chats overflow seamlessly for us to manage on your behalf.

6x more engagement with website visitors

46% of chats take place out of hours

41% of chats generate a new inquiry

Tell us how you prefer to chat

Brief us on how you like to work during your Welcome Call so we’re ready to chat whenever you need us.

Add Live Chat to your website

Don’t worry, it’s a completely untechy job that you or your website host can do in minutes.

Be available to chat 24/7

Rely on us to represent you perfectly whenever you and your team are unavailable.

Get your quote

We'll base your quote on the times you need us to answer calls. We don't do long-term contracts or per minute billing; simply provide us with a few contact details and we'll call you back right away.

Get in touch now for your free quote.

Name * *

Company name * *

Telephone * *

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Alternatively, call us on 866.202.0005. We like to talk.

What our clients say

Robert K. Burger, COO, Sterne Kessler

Our clients' calls are answered - day and night.

Camelia Ruffin, Attorney, The Ruffin Firm

With our calls outsourced, customers receive excellent service.

Lisa Dorrel, Attorney, Dorrel Law Office

Thanks to Moneypenny we now have a professional appearance.

How many calls and chats will you answer during our trial?

The simple answer is all or as many as you want. Afterwards we will recommend a plan based on your needs, working with you to establish the most cost-effective way to manage your calls and chats.
What is the cost of your service?

This depends on your requirements. We will discover how much support you need during your trial. There is no set-up cost.
What are your opening hours?

We manage calls and live chat 24/7. You can choose to let us handle your calls and chats all of the time, or just when you’re too busy to. It’s entirely up to you.

Who will answer my calls and chats at Moneypenny?

You’ll be given your own Moneypenny Receptionist, who you’ll have the opportunity to chat to during your Welcome Call. This is an opportunity to tell them all about your company, your employees and how you like to work.
How do I divert my calls and chats?

Our client onboarding team will liaise with both your line provider and web manager to divert your calls and set up Live Chat on your website.
Who answers my calls and chats out of hours?

We answer calls and chats 24/7. As with all of our clients, your calls and chats will be handled in our US office by dedicated Moneypenny Receptionists – no matter the day or time.

Start your FREE trial

Find out how many inquiries we'll help you capture. Call today on 866.202.0005

Name * *

Company name * *

Telephone * *

Email * *

Call Answering

Live Chat

More

LEGAL ANSWERING SERVICES

Capture more leads and improve client service

Call Answering & Live Chat provider to the legal industry

Capture all inquiries

Save money

Improve service

Work efficiently

FREE trial

UK's #1

What's stopping you? Let's discuss your needs today

Call Answering

Meet your Moneypenny Receptionist

Divert your calls

Impress your callers

Keep in touch

Live Chat

Tell us how you prefer to chat

Add Live Chat to your website

Be available to chat 24/7

Get your quote

What our clients say

Your burning questions

How many calls and chats will you answer during our trial?

What is the cost of your service?

What are your opening hours?

Who will answer my calls and chats at Moneypenny?

How do I divert my calls and chats?

Who answers my calls and chats out of hours?

Start your FREE trial